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Terms And Conditions

Terms And Conditions

Terms & Conditions

Welcome to the official website of Pankajakasthuri Herbals India (P) Ltd. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern company’s relationship with you in relation to this website.The term “Pankajakasthuri Herbals India (P) Ltd”. or ‘us’ or ‘we’ refers to the owner of the website and the term ‘you’ refers to the user or viewer of our website.The use of this website is subject to the following terms of use.

  • All the materials contained in this website are the copyrighted property of the Pankajakasthuri Herbals India (P) Ltd. No material from the website may be copied reproduced, republished, uploaded, posted, transmitted or distributed in any way.
  • The content of the pages of this website is for general information purpose only.  It is subject to change without notice.
  • Even though we make continued efforts to keep the information up to date and correct, but we make no representations or warranties of any kind, express or implied, about the completeness, timeliness accuracy, adequacy, reliability, suitability, availability or applicability with respect to the website or the information, products, services or related statistics or graphics contained on the website for any purpose.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
  • From time to time this website may also include links to other websites.  These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).  We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without our prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.
  • All the trademarks, service marks, logos, trade names and trade dress are proprietary to us.
  • We collect, store and share the information to evaluate the usage of the site as a part of our Research and Development efforts to strengthen the institution.


The information contained this website is purely for general information purposes only.Any reliance you place on such information is therefore strictly at your own risk. We will not be liable for any loss or damage in any event in connection with the use of this website. We do not warrant or make any representations regarding the use of or the results of the use of the materials on the website interns of their correctness, accuracy, reliability or otherwise.Use of this site signifies your agreement to the above terms and conditions of use.

Terms Of Use

Terms of Use

Please read these terms of use and the PANKAJAKASTHURI HERBALS INDIA (P) LTD’S privacy policy before using this website or purchasing any product or services from PANKAJAKASTHURI.

These Terms of Use are an agreement (the “Agreement”) between PANKAJAKASTHURI, a private limited company incorporated under the companies act of India, 1956 (the “Company,” “we” or “us”) and you ("you" or "User"). This Agreement sets forth the legal terms and conditions governing your use of this website and each Web Property (collectively referred to herein as the "Site") and for your purchase and/or use of any Pankajakasthuri goods, services (collectively referred to hereinafter as, “Offerings”)

Your use of the Site and all information contained therein, or your use or purchase of any other offerings confirms your unconditional agreement to be bound by this Agreement and is subject to your continued compliance with the terms and conditions of this Agreement. Those who do not agree to the terms & conditions must refrain from visiting the website.

This Agreement and the PANKAJAKASTHURI privacy policy and any other terms and policies incorporated herein by reference, constitute the entire agreement between you and us pertaining to the subject matter hereof and supersede all prior or other arrangements, understandings, negotiations and discussions, whether oral or written.

The information and features included in this Site are subject to change at any time without notice. By accessing or linking to this Site to the extent linking is permissible, you assume the risk that the information on this Site may be changed or removed.

Changes & modifications

We reserve the right at any time to:

  • Change the terms and conditions of this Agreement;
  • Enhance, add to, modify or discontinue the Site or other Offerings, or any portion of the Site or other Offerings, at any time in our sole discretion.
To make sure you are aware of any changes, please review the terms & conditions periodically.

Third party sites

We may provide links and pointers to Internet sites maintained by others namely Third Party Sites. We are not responsible for the contents of or any products or services offered in such Third Party Sites.


You represent and warrant that you are eighteen (18) years of age or older, or if you are under the age of eighteen (18) you are at least the age of thirteen (13) and are accessing the Site with the knowledge and consent of your parent or legal guardian, who will also be deemed to have agreed to this Agreement.

Intellectual property rights

You hereby firmly agrees that it will not do any activities or actions, directly or indirectly, overtly or covertly, to get similar Registrations, Trade Mark Rights, Intellectual Property Rights, brand name, legal Rights and other rights of PANKAJAKASTHURI in India and in other countries. This also applies to all products & services, including those to be launched in the future by PANKAJAKASTHURI. Any actions taken against above agreement will become automatically null and void.

All material on this Site, including but not limited to text, images, illustrations, etc. are protected by copyrights which are owned and controlled by us or by other parties that have licensed their material to us. Material from the Site or any website owned, operated, licensed or controlled by us may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.

Disclaimer of warranties

PANKAJAKASTHURI does not invite reliance upon, nor accept responsibility for, the information it provides. PANKAJAKASTHURI makes every effort to provide a high quality information for educational, entertainment & infotainment purposes. However neither PANKAJAKASTHURI nor any of its affiliates give any guarantees, undertakings or warranties concerning the accuracy, completeness or up-to-date nature of the information provided. Users should confirm information and seek medical advice.

Limitation of liability

The use and browsing of this site is completely on you and PANKAJAKASTHURI, under no circumstances shall be liable for any losses or damages whatsoever, from the use of, or dependence on the material, or from the use of the Internet.

Duties and taxes for international shipping

All orders/ products, unless specified are shipped internationally from our warehouse in India to your provided shipping address through our shipping partner. All country specific duties, levies, taxes and other charges must be borne by you apart from the cost of the product and applicable shipping charges.


This agreement will terminate immediately without notice from us if in our sole discretion you fail to comply with any term or provision of this Agreement. In the event of termination, the disclaimers of warranties and limitations of liabilities, damages and remedies set forth in this Agreement shall survive. You have no rights to hold any materials belonging to us and must destroy with immediate effect.


This agreement and all aspects of the relationship between us and you shall be governed by, construed and enforced solely in accordance with the laws of the India and the courts at Thiruvananthapuram shall have exclusive jurisdiction in this regard. This is the entire agreement between the parties relating to the matters contained herein.

The Site is controlled and operated by us from our office in Thiruvananthapuram, Kerala, India. It should be in compliance with the local law if you wish to access the site from any other location.

Use of this site endorses your agreement to the terms of use

Return & Refund Policy

Return & Refund Policy

Pankajakasthuri guarantees the quality of any product which carries the Pankajakasthuri name and certifies that the products manufactured meet high standards of freshness and purity for customer use.

We offer 100% money back guaranty on a no quibble basis. If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund excluding packing & delivery charges wherever applicable.

Returns for refund must be received back into the warehouse within 30 days from the date of purchase. This guarantee does not apply to any product intentionally damaged or misused.

Privacy Policy

Privacy Policy

Pankajakasthuri do care about how individual information is used and shared. We respect each individual’s rights to privacy and we value the trust you placed on us. We do appreciate the importance of how you are sharing your very private information on the account created by you with us and we assure you that these details will be treated only as personal information. This notice describes the privacy policy of Pankajakasthuri. By visiting, you are accepting and consenting to the practices described in this Privacy Policy.

Please note that our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy and we request those who don’t agree to the privacy policy to refrain from visiting the website.

In the event of any extraordinary circumstances we reserve the rights to disclose your personal information, always in good faith, where such actions are deemed unavoidable under law(s), to courts, law enforcement offices, third party rights owners, or to protect our rights or property in the good faith believing that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy.

We use the personal information provided by you for the very purpose it is intended for. We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services.

In order to fulfil our commitment to bring you the superior service all the time and advice you regarding the best products & practises, we may have to combine the information you give us through other channels. To facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Such entities which we hire to support us must also confirm to our confidentiality agreements. We do not let any such entity to hold the information beyond the scope of such confidentiality agreements.

All our employees who have got access to the confidential personal information may not use the information for any reason except what it is originally meant for. Pankajakasthuri has got confidentiality agreement with all of them to safeguard any such information.


Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser, to personalize your experience on our website or with our promotions. Your privacy and security are not compromised when you accept a cookie.

We work tirelessly to ensure that all the personal information is protected and we do our best to keep your personal information accurate and up to date.

In case you come across any mistakes or if you wish to make any changes to your personal information, please do inform us and we will do it with promptness and accuracy.

If you have any questions or concerns, please contact us by e-mail at or call us at + 91 472 289 6301